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Q: How long does it take to determine if you’ll look into a case?

A: We will review your letter to determine whether your case meets our criteria. This initial determination is made in generally less than 2 weeks.

If so, we will send a detailed questionnaire to you to complete. Review of a questionnaire takes more time due to the large volume of requests. Therefore, it may take several months before the Project screeners are able to decide whether or not to accept your case. Please be patient.